Refund policy
Return and Refund Policy
We're confident you'll love our products! However, if you're not completely satisfied, we are here to help.
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Contact Us First:
Please call us at 800-321-3458 within 30 days of purchase so we can work towards a resolution. -
Eligibility for Returns:
- Products must be in original condition unless a manufacturing defect is identified.
- Proof of purchase is required.
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Refund Process:
- Refunds are issued to the original payment method after the product is returned and inspected.
- Shipping fees are non-refundable unless the return is due to a product defect or error on our part.
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Exchanges:
If you receive a defective or damaged product, we’ll gladly exchange it.
For additional assistance, contact us at steamboatsupersharpeners@gmail.com