Refund policy

Return and Refund Policy

We're confident you'll love our products! However, if you're not completely satisfied, we are here to help.

  1. Contact Us First:
    Please call us at 800-321-3458 within 30 days of purchase so we can work towards a resolution.

  2. Eligibility for Returns:

    • Products must be in original condition unless a manufacturing defect is identified.
    • Proof of purchase is required.
  3. Refund Process:

    • Refunds are issued to the original payment method after the product is returned and inspected.
    • Shipping fees are non-refundable unless the return is due to a product defect or error on our part.
  4. Exchanges:
    If you receive a defective or damaged product, we’ll gladly exchange it.

For additional assistance, contact us at steamboatsupersharpeners@gmail.com